WHO WE ARE

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Silver Services is a registered Canadian charity with the mission of providing a range of supports and services to older adults. Our vision is to be a community leader in providing reliable, consistent and value-based services through care assistance, accommodation and education.

Silver Services operates in Mississauga, Etobicoke, Oakville, Milton, Brampton and Hamilton (though not all services are available in all areas.)

OUR CORE VALUES

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Superior Standards – as an organization, we are committed to providing the highest quality of support and services to our beneficiaries and our staff.

Integrity – we believe in honesty and fairness, respect and dignity and endeavour to create such an environment for both beneficiaries and staff.

Leadership – we strive to be a leader in our field and to set the bar high on expectations.

Value – we provide supports and services to our beneficiaries at an affordable level and on a not-for-profit basis.

Experience – our organization has been assisting older adults with accommodation, services and supports for over sixty years.

Reliability – consistency, trust and dependability are central to what we do and the services we provide.

OUR PHILOSOPY OF CARE

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We develop relationships and fill in the gaps.

Receiving any kind of care assistance is personal and we believe in establishing a mutual trust, respect and dignity between our beneficiary and our staff member. Our experienced and knowledgeable Health and Wellness Assistants and our Personal Home Assistants promote independence for our beneficiaries as much as possible, while providing a safe and positive experience for both.

OUR TEAM

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Andrea Wappel
Executive Director
Magda Ferensowicz
Director of Operations
Sherisse Bhimani, SSW
Care Manager
Zoltan Szolnoki
IT & Maintenance Manager
Bridgett Wysman, R.N.
Guide/General Manager, Sanctuary
Laura Mayes
HR Development Manager
Julia Lomonaco
Executive Assistant
Marina Mitchell
Lead Personal Home Assistant
Antoinette Duffus
Lead Health & Wellness Assistant
Sharon Amota
Lead Transportation

BOARD OF DIRECTORS

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Robert Wappel
President
Sr. Rita Gocsei
Vice-President
Andrew Szonyi
Director
Chak Wai Cheng
Director
Peter Conroy
Director

We are a financially stable, self-financing registered Canadian charity. Our Not-for-Profit organization has been a registered charity in good standing since 1967. We operate all of our programs on a not-for-profit basis which means we strive to make the fees and costs as low as possible but enough to be sustainable. We do not seek to make a profit on the needs of our beneficiaries.

 

TESTIMONIALS

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“After my considerable experience with Silver Services, I state categorically that I would not be able to cope without your varied programs. Whether getting me to my many medical appointments through dense traffic, to in-home care and taking me out to shopping and other necessities, I would be near to being totally shut down without your on-time, friendly and enthusiastic expertise. With my present state of having severely impaired mobility, I would be unable to meet the requirements of living independently if it were not for the services that you provide. Your assistance is a lifeline to my physical and psychological survival! Please convey my sincere, deep, gratitude to everyone that has assisted me." -Doug


“I would like to tell you that I think the services provided are wonderful. If not for the zoom classes, I would never have been doing my exercise. As my mobility is decreasing, I may be utilizing more of the support you offer. Thank you for giving seniors support without making us feel like 2nd class citizens.” -Junia


“Silver Services has a wide selection of virtual exercise classes that are excellent for keeping the body flexible and strong. The instructors are great for sharing tidbits about the various movements and their benefits. There’s also various types of interactive activities scheduled each month that provide learning and current information on various topics of interest to seniors.” -Toni


“Silver Services has been a life saver. The exercise classes allow me to stay active, even with my mobility issues. Silver Services is great for the mind and body.” -Anne


“I have renamed your organization, the guardian angels. You do amazing work in helping so many seniors to have a more productive life.” – Annabelle


“Thank you so much for offering these classes. They are life-saving.” -Tamara


“I feel fortunate to have access to the classes through Zoom and hope they will continue for as long as possible.” -Connie


“Since using Silver Services for my mother's care, I noticed a dramatic improvement in her mobility and overall well being. Her Health and Wellness Assistant (PSW) is very caring and compassionate.” -Tazleena


“Thank you very much for providing me with much needed assistance. I also appreciate the ride program which is available for appointments.” -Dorothy


“I am very happy with the services I receive from Silver Services. Thank you.” -Barbara


“Thank you, Sherisse, for your support and the services you are providing to us seniors. Antoinette is an excellent lady and supportive to our needs. We appreciate everything you have done for us and hope we can continue our excellent relationship with you.” -Eva


“We were very pleased with Silver Services. They were reliable and did a fantastic job matching up the right person to provide companionship to my mother. We would highly recommend them to anyone looking to help provide companionship to a loved one.” -Fiona


“My mom & dad are extremely happy with the service you & your team provide for my dad. Ashley, my dad’s Health & Wellness Assistant (PSW) is wonderful. She’s diligent, always on time, a breath of fresh air. She’s super friendly & has become a part of my dad’s weekly routine. My parent’s love her. Thank you Sherisse for helping my parents. It means a lot." –Amy


“I am very happy with Silver Services. The Health & Wellness Assistants are wonderful especially Antoinette. Thank you." -Etelka


“I found out about SilverServices over a year ago when my father needed help with cleaning and laundry in order to continue to live in his home as long as possible. From the first moment I contacted the care manager to the ongoing professionalism, quality and care of services provided to my father. I can’t say enough about what a blessing Silver Services has been not only to my father but also to my workload and peace of mind as a caregiver. Thank you Sherisse and Antoinette!" -Rajini